Description and scope of data processing
Contact forms are available on our website that can be used to contact us electronically. If a user takes advantage of this possibility, the data entered in the input mask will be transmitted to APO Data-Service GmbH or Konnektum GmbH and stored there. This includes the e-mail address, title, name, address, customer, branch, telephone number (for return calls).
In addition, the following data are stored at the time the message is sent:
- the user’s IP address,
- date and time of sending the message.
Alternatively, users can contact us via the e-mail address provided. In this case, the user’s personal data transmitted with the e-mail are stored. The data are used for processing the conversation and for quality assurance.
Legal basis for data processing
The legal basis for processing data insofar as the user’s consent has been given is Art. 6 (1) (a) GDPR. The legal basis for processing data submitted in the course of sending an e-mail is Art. 6 (1) (f) GDPR. If the purpose of making contact by e-mail is to conclude an agreement, the additional legal basis for processing the data is Art. 6 (1) (b) GDPR.
Purpose of data processing
Personal data from the input mask are processed with the purpose of establishing contact and for quality assurance. If contact is made by e-mail, this also constitutes the necessary legitimate interest in processing the data. The purpose of processing other personal data submitted while sending the e-mail is to prevent misuse of the contact form and guarantee the safety of our IT systems.
Duration of storage
The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were recorded. For personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user is ended. The conversation is over when it can be concluded from the circumstances that the matter in question has been unequivocally clarified. Personal data from the input mask of the contact form that are stored for quality assurance purposes will be deleted after six months.
Possibility of objection and elimination
Users have the possibility to revoke their consent to processing their personal data at any time. If they contact us by e-mail, they can object to the storage of their personal data at any time. In such a case, the conversation cannot be continued. Please contact our Data Protection Officer in this connection. All personal data stored in the course of contacting us will be deleted in this case.