Data protection

Visiting our website

For us, respecting the personal rights of our customers, interested parties, and partners, particularly their right to determine what happens to their own information, is a basic principle. Needless to say, this also applies to how we handle data when you visit our website. We collect, process and use personal data only in accordance with legal requirements and the necessary data security.

Our provisions on data protection apply only to our own pages and do not extend to third-party providers whose pages may be accessed using links from our website.

Use of services

It is generally possible to visit our website without revealing your identity. We learn only your IP address, the name of the requested file, the date and time of the request, the amount of data transferred and whether the request was successful.

This data is used only for the technical administration and optimisation of our websites. IP addresses are analysed only if our IT systems are attacked. Any data that we collect as part of a request or order placed by you is used solely to process this request or order. When you subscribe to one of our newsletters via our website or use our apoNavigator, this can generally be done using a pseudonym. You can unsubscribe from our newsletter mailing list at any time.

In general, we do not pass on personal data of interested parties or customers to third parties without your express prior approval.

Cookies

We use 'cookies' to improve your browsing experience. These are small data packets that can be saved on your hard drive as text files via your browser. No personal data is saved when cookies are used. You can set your browser to notify you each time a cookie is about to be saved, which enables you to stop them from being saved if you wish. You can also use your browser settings to disable the use of cookies in general, cookies from the website you are visiting or cookies from third-party providers at any time. Please note, however, that this may restrict your ability to use all of the functions of this website to their full extent.

Third-party content and services

Our web pages include videos from our official YouTube channel, which may be accessed at www.youtube.com, a service of YouTube LLC., a subsidiary of Google Inc. This makes use of YouTube’s 'privacy-enhanced mode', which may install cookies on your computer when you click on the YouTube video player. This enables us to receive analyses from YouTube about the way our embedded YouTube videos are accessed, without revealing the details of individual users.

This website uses Google Maps to display maps and generate directions so you can find us. Google Maps is a service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. By using this website you agree that the data that you enter or that is automatically collected may be recorded, processed and used by Google or any of its representatives or third-party providers. The conditions of use for Google Maps are available at 'Google Maps/Earth Additional Terms of Service'.

The search field on this website is provided by Google Inc. ('Google'). You acknowledge and agree that Google’s data protection policies (http://www.google.com/policies/privacy/) apply to your use of the search field, and that by using the search field you give Google your undertaking that you will use your personal data in accordance with those data protection policies.

Note regarding the above Google Inc. services: If you have a Google account, you can set which activity data will be saved in your account, including YouTube data. This can be found under Google ->Settings -> Privacy Policy -> Transparency and choice: https://www.google.com/policies/privacy/#infochoices

We provide on our website a stock market information service, called apoInvestor, a service of DZ Bank. For privacy notice see the disclaimer of apoInvestor.

Webtracking

With the help of technologies from etracker GmbH, data is collected on our website for marketing and optimisation purposes, and saved on an etracker GmbH server in Germany. This data can be used to create user profiles under a pseudonym. For this purpose cookies are used, which are locally saved in your Internet browser’s buffer. The data collected using etracker technologies will not be used to personally identify users of our website without their express approval, and will not be combined with the personal data of the person using the pseudonym. You can object to data being collected and saved by etracker for the purpose of web analysis at any time with future effect by clicking here. If you have set your browser to delete cookies when you close your Internet session, you must repeat your objection each time you visit our website.

Opt-out web analytics service etracker

With the help of technologies from etracker GmbH, data is collected on our website for marketing and optimisation purposes, and saved on an etracker GmbH server in Germany. This data can be used to create user profiles under a pseudonym. For this purpose cookies are used, which are locally saved in your Internet browser’s buffer. The data collected using etracker technologies will not be used to personally identify users of our website without their express approval, and will not be combined with the personal data of the person using the pseudonym. You can object to data being collected and saved by etracker for the purpose of web analysis at any time with future effect by clicking here. If you have set your browser to delete cookies when you close your Internet session, you must repeat your objection each time you visit our website.

Opt-out web analytics service piwik

In addition, our website uses an analysis tool from our service provider Fiducia & GAD IT AG for assessment and optimisation purposes. For this purpose we use Piwik, a web analysis service. Piwik uses cookies that are saved on your computer and make it possible to analyse your use of the website. The information created by the cookies regarding your use of this website is saved on a server within the EU. The IP addresses are anonymised prior to saving, which makes it no longer possible to identify the individual users. You can object to data being collected and saved for the purpose of web analysis by enabling the 'Do Not Track' function in your browser. How to enable the 'Do Not Track' function in the most common browsers is shown below. If you require additional help with the settings, check the Help function in your program to learn how to set up 'Do Not Track' in your browser.

Translation of the paragraph you see above when you visit this website for the first time:
You may choose not to have a unique web analytics cookie identification number assigned to your computer to avoid the aggregation and analysis of data collected on this website. To make that choice, please click below to receive an opt-out cookie.
You are currently opted in. Click here to opt out.

Updates

It may occasionally become necessary to update these data protection notices, for example when new products and services are offered on our website. We will advise you of any such updates here.

Contact

We respect your data protection rights and will be pleased to provide you with more information on data protection at apoBank. If you have any questions regarding data protection at apoBank or wish to assert your rights, feel free to contact us at any time.

Deutsche Apotheker- und Ärztebank eG
Data protection officer
Richard-Oskar-Mattern-Straße 6
40547 Düsseldorf
datenschutz@apobank.de

Last updated: August 2016